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Privacy Policy

At Evara Khazana ("we," "us," or "our"), accessible from evarakhazana.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit our website or make a purchase from us.

1. Information We Collect

We collect information to provide better services, process your orders, and improve your shopping experience.

  • Personal Identification Information: Name, billing address, shipping address, email address, phone number, and delivery preferences provided during checkout or account registration.

  • Payment Details: Payment details (such as credit/debit card numbers, UPI IDs, or net banking credentials) are processed directly through secure, PCI-DSS-compliant payment gateways. We do not store your full card details or banking credentials on our servers.

  • Customization Information: Text, photos, or instructions provided for custom apparel, personalized gifts, or custom orders.

  • Technical & Usage Data: IP address, browser type, device information, operating system, pages viewed, time spent on pages, and cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Fulfillment: Processing orders, customizing products, delivering items, and communicating order updates.

  • Customer Support: Responding to inquiries, exchange/return requests, and support tickets.

  • Marketing & Communications: Sending promotional emails, updates, special offers, and newsletters (only if you have opted in). You may opt out at any time.

  • Website Improvement: Analyzing user behavior to optimize website layout, product offerings, and customer experience.

  • Fraud Prevention & Security: Monitoring transactions to prevent fraudulent activities and secure our platform.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted partners necessary to operate our business:

  • Logistics & Courier Partners: To deliver your purchases to your shipping address.

  • Payment Processors: To securely authorize and complete payment transactions.

  • IT & Analytics Providers: Hosting, website management, and analytics platforms that help us operate our store effectively.

  • Legal Requirements: If required by law, regulation, legal process, or governmental request to protect the rights, property, or safety of Evara Khazana, our users, or the public.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember shopping cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. All sensitive transaction data passed between your browser and our site is encrypted via Secure Sockets Layer (SSL) technology.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • Access & Correction: Request a copy of the data we hold about you or request corrections to inaccurate details.

  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-out: Unsubscribe from marketing communications at any time via the link in our emails or by contacting us.

8. Third-Party Links

Our website may contain links to external sites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: